Step 1: Evaluate Your Needs

• Confirm insurance company has received your damage report.
• Confirm your claim number.
• Evaluate your vehicle and identify what's needed to repair it.
• If the insurance company has not prepared an
  estimate on your behalf we will generate one for
  you and review it with you.

Step 2: Document The Plan

• Confirm your policy's coverage.
• Review our payment policy with you.
• Schedule your vehicle for repairs and the projected completion date.
• Present our repair order for your authorization and signature.
• If your insurance company requires it, we submit our estimate for their approval before proceeding.

Step 3: Obtain Your Parts

• We take pictures of all the corners of the vehicle.
• We order and process your vehicle's damaged parts

Step 4: The Body Repairs Begin

• Disassemble the damaged parts.
• Re-inspect your vehicle for any hidden damage that may have occured.
• If additional damage is found, we notify you and provide a written supplement. It documents any additional costs or schedule changes that may be necessary.

Step 5: Body Repairs are Complete

• All damaged parts have been replaced or repaired according to plan.
• Your vehicle is inspected to ensure the repairs are complete and reflect your vehicle's pre-accident status.

Step 6: Preparation for Painting

To ensure a pre-accident paint job, your vehicle undergoes multiple phases of careful preparation including:

• Cleaning
• Sanding
• Priming
• Sealing
• Masking

Step 7: Painting (Color and Clear Coats)

• New paint is expertly mixed to match your vehicle's existing color.
• Multiple coats of paint are applied to the repaired areas followed by clear coats for added gloss protection.

Step 8: Final Vehicle Assembly

• Final parts assembly is completed.
• Your vehicle is carefully cleaned.
• Your vehicle is carefully inspected to ensure the final repair meets our highest quality standards.

Step 9: Customer Notification

• We contact you to confirm that repairs are completed, and to schedule a time for you to take delivery of your vehicle.

Step 10: Review and Delivery

• We will meet with you to go over your vehicle repairs and discuss and question or concerns, to ensure your complete satisfaction.