RPM COLLISION & SERVICE — REPAIR AUTHORIZATION
Armesh 2000 Inc. d/b/a RPM Collision & Service • Laurel, Maryland
1 | REPAIR, INSPECTION & CONDITION DOCUMENTATION
I authorize RPM to inspect, photograph, document the vehicle condition, retrieve diagnostic data, and prepare a repair plan. Paid teardown, repairs and additional charges require my approval as required by Maryland law. RPM may move and road-test the vehicle as reasonably necessary for an authorized inspection or repair. Estimated completion dates may change due to parts, supplements or events outside reasonable control. RPM will document supplement requests and notify me of proposed customer-pay differences before extra work is performed.
2 | INSURANCE & SUPPLEMENT AUTHORIZATION
I authorize RPM to communicate directly with my insurer, share estimates, photos, scans, OEM procedures and invoices; discuss labor, parts, refinishing and supplements; and request approvals and payment information. This does not authorize RPM to settle my entire claim, waive policy rights or endorse checks.
3 | CUSTOMER PAYMENT & VEHICLE PICKUP
I am responsible for my deductible and other separately authorized charges not paid by insurance. An insurer approval is not a substitute for my authorization. RPM will provide documented notice when the vehicle is ready. After three (3) calendar days following documented notice that the completed vehicle is ready for pickup, a $150 daily storage charge may apply, subject to Maryland law and enforceability of this agreement. The rate is the same indoors and outdoors. Insurance payment delays do not automatically make the insurer responsible for storage; RPM may seek reimbursement where appropriate. Vehicle release and any lawful repairer’s lien are governed by Maryland law.
4 | APPRAISAL RIGHTS (RTA) — NOTICE ONLY
If there is an amount-of-loss disagreement, my insurance policy may contain an appraisal provision. Appraisal may involve fees and may not resolve coverage issues. This authorization does not invoke appraisal, appoint an appraiser or constitute a power of attorney.
5 | REMOVE ALL PERSONAL VALUABLES BEFORE DROP-OFF
REMOVE CASH, JEWELRY, ELECTRONICS, DOCUMENTS, FIREARMS AND OTHER VALUABLES. RPM is not accepting loose belongings for safekeeping. Tell RPM about items that cannot be removed. Subject to law, RPM disclaims liability for loss of belongings and for extraordinary weather or events beyond reasonable control, but not for its own conduct where liability cannot be waived. Vehicles may be stored indoors or outdoors.
6 | REQUIRED NOTICES
Manufacturer Special Policy Adjustment Programs: Federal law requires manufacturers to furnish the National Highway Traffic Safety Administration (N.H.T.S.A.) with bulletins describing any defects in their vehicles. You may obtain copies of these bulletins from either the manufacturer or N.H.T.S.A. In addition, certain consumer publications or organizations publish this information, which may be available for a fee or for free. While the vehicle is on RPM premises, RPM may not be responsible for damage under certain circumstances. Ask an RPM representative about its responsibility and insurance coverage.
CUSTOMER’S RIGHTS
You may request a written estimate for repairs costing more than $50. You may not be charged more than 10% over a written estimate without your consent. You are entitled to the return of replaced parts except when required to return them under a manufacturer warranty. Repairs you did not originally authorize may not be charged without your consent.
